Evaluating Sport Club Board Performance: A Customer Perspective
نویسندگان
چکیده
منابع مشابه
Evaluating Sport Club Board Performance: A Customer Perspective
Customers are overlooked often as a stakeholder group when it comes to assessing board performance. To gain insight into the factors that affect customer perceptions of non-profit board performance, over 20,000 members from 14 different professional, non-profit sporting clubs were surveyed. The results suggest that sporting club boards are evaluated primarily in line with perceptions specifical...
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ژورنال
عنوان ژورنال: Journal of Sport Management
سال: 2010
ISSN: 0888-4773,1543-270X
DOI: 10.1123/jsm.24.5.524